Terms of website use

This page (together with the documents referred to on it) sets out the terms on which you may make use of our website www.myHealthSpecialist.com (our site).  Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.


Information about us
myHealthSpecialist.com is a site operated by myHealthSpecialist Limited.   We are a limited company registered in England and Wales under company number 07964291 and have our registered office at Suite 45, 915 High Road, London, N12 8QJ.  Our VAT number is 135203551.

Accessing our site
We will not be liable if for any reason our site is unavailable at any time or for any period. 
You are responsible for making all arrangements necessary for you to have access to our site.  You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.  If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on information posted
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed.  We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our site changes regularly
We aim to update our site regularly, and may change the content at any time.  If the need arises, We may suspend access to our site, or close it indefinitely.  Any of the material on our site may be out of date at any given time, and We are under no obligation to update such material.

Our liability
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, We hereby expressly exclude:
•    All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
•    Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
•    loss of income or revenue;
•    loss of business;
•    loss of profits or contracts;
•    loss of anticipated savings;
•    loss of data;
•    loss of goodwill;
•    wasted management or office time; and
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site
We process information about you in accordance with our privacy policy.  By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Directory facility
Contracts for using our directory facility or obtaining an entry in that directory are subject to separate terms and conditions, see GP and Specialist terms and conditions below.

Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.  You must not attack our site via denial-of-service attack or a distributed denial-of service attack.


By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.  

Jurisdiction and applicable law
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although We retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.  
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes We make, as they are binding on you.  Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your Concerns
If you have any concerns about material which appears on our site, please contact us.

Thank you for visiting our site.

Terms and conditions for use of the medical directory Site

These terms and conditions apply to all use made of myHealthSpecialist.com (the or this Site). Please also see our website terms and conditions of use.

These terms and conditions may change at any time and you agree to accept and to be bound by the terms and conditions on this page at any time that you use this Site. You should therefore look at these terms and conditions (the or these Terms) each time you use the Site.

Who we are and who can use this Site

This Site is operated by myHealthSpecialist Limited (we, us or myHealthSpecialist). We are registered in England under Companies House registered number 07964291  and have our registered office at Suite 45, 915 High Road, London, N12 8QJ, United Kingdom. We are registered for VAT under number 135203551.

The Site is open to the public to view Site Listings, but if you wish to use the Site in your capacity as a GP or a Specialist you will  need to become a registered member with us.  

How to register as a member with us

You will need to register as a member with us by completing the registration process on the Site (Online Registration Process). You have the option to register as appropriate, as a GP or a Specialist.  Your registration with us will be effective once we have received your online registration form and sent you your login details.

If you register with us as a GP or a Specialist you warrant that you are either, as applicable, a UK registered medical practitioner who is a practicing or trainee general practitioner (GP) or a specialist medical practitioner with an active licence to practise and GMC specialty registration (Specialist). You agree to inform us promptly via the Site if you cease to be a GP or Specialist at any time after registration.    

Additional Registration Conditions for Specialists

If you are a Specialist you will only be a registered member with us if:

  • you have registered as a new Specialist and are paying membership fees (entitles you to a full profile and the ability to publish private practice details)
  • you have been registered as a Specialist on a free trial (entitles you to a full profile and the ability to publish private practice details)
  • you have registered as a Specialist and have opted for a free NHS-only listing (amended profile in online searches)

If you are a Specialist please refer to the terms and conditions for Specialists to receive an entry at myHealthSpecialist.com for information about how to obtain a full online profile and other information about obtaining a listing on the Site.

Free Trials

This section applies to you if we have offered you access to be registered as a Specialist on a free trial, which entitles you to a full profile and the ability to publish private practice details, for free for a limited period (Free Trial).

All Free Trials are offered at our discretion and shall last for a period of thirty (30) days (or such other period as we inform you) following completion of the Online Registration Process (Free Trial Period); provided we may, at our sole discretion, extend or shorten the Free Trial Period.

If you do not register for a Full Membership and pay the subscription fee payable at the end of the Free Trial Period, in order to continue accessing the additional members-only benefits, then your profile will be cancelled. Upon cancellation of your registration with us your profile will be removed from the Site and you will no longer have access to or any right to use the Site as a registered Specialist.

Your acceptance of these Terms

By completing the Online Registration Process you agree to be bound by these Terms in the form that they appear on this page at the date you complete that Online Registration Process and at any time after that date. By using or accessing this Site at any time you agree to be bound by these Terms as they appear on this page at that time.

Your responsibility to meet the requirements for users of this Site

It is your responsibility to ensure that you meet the requirements for users of this Site. However we may make such checks as we consider appropriate to ensure that you are a UK registered medical practitioner during the Online Registration Process. This may include checking your name against the list of registered medical practitioners held by the GMC (which has been made available to us for that purpose) and you consent to us doing so. Please note that we are not obliged to carry out such checks.

Our rights to refuse to accept registration of any GP or Specialist as a member and cancellation of registration as a member

This section is applicable to GPs and Specialists only

We are entitled, in our sole discretion, to refuse to accept any registration from any person. We may also cancel your registration at any time:

  • by  giving you least  28 days’ notice by email without giving any reason; or
  • if we have reason to believe that you no longer meet the requirements for users of this Site; or
  • we have reason to believe that you are or have been in breach of any of these terms.

You may cancel your registration with us at any time by following the instructions in the My Account section of this  Site. 

Changes to the details you have registered with us

This section is applicable to GPs only

You must keep your registered details with us up to date at all times. You can view and update those details by going to the My Account section of this Site.

What this Site can be used for and what we are and are not responsible for and how listings of Specialists are presented

We are a specialist medical directory Site from which GPs and Specialists can:

  • recommend Specialists for listing on the Site;  
  • search for Specialists that have been recommended by GPs or Specialists who are listed on the Site at any time; and
  • where you are a GP, you can share certain information with other GPs in your practice and view certain information relating to them via the myGroups page.

Additional or alternative facilities and functions may be added to this Site in the future, in which case these terms and conditions may be varied.

We use reasonable endeavours to check that anybody making a recommendation via this Site is a registered medical practitioner at the date of their registration as a member with us.  

We do not check the accuracy of any information relating to any Specialist appearing on this Site. In particular, we are not responsible for any recommendations or the content of recommendations for any Specialist on this Site nor are the doctors that provide these recommendations.

Specialists with recommendations on this Site have been recommended by at least one GP or registered Specialist.   The inclusion of Specialists on this Site is not made on the basis of any approval or vetting by us or any other independent body, nor does the listing of any individual on our site indicate that we have endorsed that individual in any capacity or any recommendation made by that individual.

The order in which Specialists appear for viewing on this Site is determined by a  weighting process based on the total number of GP recommendations and Specialist recommendations we have received through this Site.

It is your responsibility to make sure that a Specialist you select from this Site is appropriately qualified for the purposes for which you intend to make a referral to such Specialist and for all other purposes. You should make such further enquiries as you think appropriate relating to any such Specialist.

All arrangements for you or any third party to use the services of any Specialist are made directly between you or that third party and the Specialist concerned. We do not play any part in those arrangements. We do not take any responsibility for any issues which may arise out of your using the services of, or making a referral to, any Specialist from this Site. Please raise any such issues with the Specialist directly.

We do not offer or provide medical or legal advice or any other  advice.

What you agree to do and not to do.
If you are a GP or Specialist, you agree to ensure:

  • that any recommendations you make via this Site are made in good faith based on clinical experience;
  • that any content or information you provide about yourself and your practice or any Specialist is provided in good faith and is and remains true and accurate. Where any such content or information changes you agree to update it as soon as possible.

You confirm that you either own or are authorised to provide and to license us to use any content or information that you provide us with for all purposes relating to the Site or as may be envisaged by these Terms.

You should not use this Site to make any statements or provide any content which are or could be defamatory, racist, offensive or inappropriate or which may infringe applicable law (“Offending Content”). We reserve the right to remove Offending Content or to suspend or terminate your access to the Site if we consider that you have posted Offending Content.

Access to our Site is granted to you personally as a registered member with myHealthSpecialist.  This Site (other than the home page, search results and recommended specialist profiles) is not available to anybody other than registered members. You should not allow anyone else to access or view this Site. If you have a colleague who meets the relevant requirements for registration and who wishes to view this Site, they should register as a member with us in their own name. If you are a GP any of the details you have provided during the Online Registration Process change, please update these in the My Account section of the Site.

Usernames and passwords
Your username is the email address which you have initially registered with on the Site. You create your own password.

You username and password are personal to you. It is your responsibility to keep your username and password confidential. You should not share that username or password with anyone else. You will be responsible for all activity using your username and/or password.

If you forget your username or password, please follow the steps in the section of this Site.

You agree not to access or to attempt to access this Site using anybody else’s registration details or password or to attempt to find out anyone else’s registration details or password.

You should exercise particular care when accessing the Site from a public computer or one that can be accessed by anyone else. Please ensure that you always log out and that your password cannot be used or accessed by anyone else from that computer at any time.

When our Site is/is not available
Whilst we use reasonable endeavours to make the Site available access to our Site may not be available at all times.  We reserve the right to amend the services which we provide from our Site without notice. We will not be responsible or liable if access to our Site is not available at any time.

Exclusions and limitations of liability
Any material displayed on this Site is provided without any guarantees, conditions or warranties as to its accuracy.

Save as set out below we do not accept any responsibility or liability arising out of your use of this Site or the information available from it. In particular, and without limitation, we exclude all conditions, warranties, terms and provisions which might otherwise implied by statute, law or otherwise from our contract with you.

Save as set out below we exclude all liability for all:

  • loss of profit;
  • direct loss or damage;
  • indirect loss or damage; and
  • consequential loss or damage.

Nothing in these Terms affects, limits or excludes our liability for death or personal injury arising from our negligence or our liability for fraud or misrepresentation or any other liability which cannot be excluded or limited under English law.

Linking/framing to/from this Site

You are entitled to link to this Site but we may at any time at our discretion withdraw our consent to any such linking by you. If we withdraw such consent, you will immediately cease the relevant linking. You agree to comply with any linking policies we have in place at any time.

You are not entitled to frame this Site, unless we give you prior consent in writing. Any such consent may be withdrawn at any time and is subject to any policies or requirements that we may have in place at any time.

Terms and conditions for Specialists to receive membership to myHealthSpecialist.com

These terms and conditions apply in respect of listings for specialists – (Site Listings) on myHealthSpecialist.com (the or this Site). Please also read our Terms and Conditions for the use of the Medical Directory, the General Terms of Website Use and our Privacy Policy. Together with these terms and conditions such documents form a binding contract between you and us (Contract).


Requirements for an entry in the Site Listings and your agreement to the Contract with us

Only doctors with an active GMC speciality registration (Specialists) are permitted to appear in the Site Listings at any time. You should not accept an invitation to appear in (or register for an entry in) the Site Listings if you are not a Specialist. We are entitled, in our sole discretion, to refuse to accept any application from any person or recommendation for a Site Listing.

By completing the registration process (the Site Registration Process) you agree to be bound by
•    these terms and conditions in the form that they appear on the Site at that date and at any time after that date (these Terms); and
•    the other documents forming the Contract in the form that they appear on the Site at that date and at any time after that date.

These Terms may change at any time. You should therefore consult this page regularly to ensure that you are aware of the most up to date Terms.

Who we are
This Site is operated by myHealthSpecialist Limited (we, us or myHealthSpecialist).  We are registered in England with number 07964291 and have our registered office at Suite 45, 915 High Road, London, N12 8QJ. We are registered for VAT under number 135203551.

Purpose of this Site 
We are a specialist medical directory site for GPs and patients and those Specialists who have registered with us:
•    for GPs and Specialists to recommend Specialists to be included in the Site Listings; and
•    for GPs, Specialists and patients to search the Site Listings.


This Site also permits GPs to share certain information amongst themselves and Healthcare Organisations to have Clinic Pages and Specialist Listings.  The Site is open to patients to view Site Listings. Additional or alternative facilities and functions may be added to this Site in the future and/ or the Site may be open to different categories of users in which case these Terms and your rights of access may be varied. We are not, however, obliged to add any additional features or functionality or to make our Site available to anyone other than our current membership of medical practitioners at any time.

How to obtain an entry in the Site Listings what types of entry are available 
Registering for a Full Membership also allows you to become a registered member with us and access additional members-only benefits which are provided at The Site’s discretion. 


What happens if we receive a recommendation to include you in the Site Listings?

After we have received a recommendation for you:

  • we will send you an invitation by email to the address which we have been provided with by the person recommending you or which we have found through publicly available sources, asking you whether you want to  register for Full Membership.


How to register for Full Membership
If you want to register for Full Membership you will need to:

  • Register online through the specialist portal
    and pay us the Subscription Fee set out below.  You will have the opportunity to review and correct any errors during the Site Registration Process.  Please check it carefully.

When your contract for us to provide you with Full Membership is effective
Your registration with us for Full Membership and our contract to provide you with an Full Membership will be effective once:

  • you have fully completed the Site Registration Process and we have received that Registration from you.


How long your registration for Full Membership will last
Unless you or we cancel it in accordance with these Terms your registration with us for  Membership:

  • will start on date on which our contract to provide you with Full Membership comes into effect (Start Date); and
  • will renew automatically after that for further one year periods on each anniversary of the Start Date (the Annual Renewal Date) if annual subscription is in place or on a rolling monthly basis if this option has been selected during registration.
     

Renewals will be charged at the prevailing price, as published on our site.  Prices may be increased or decreased at our discretion.  Additional services may also be offered in the future and these will be described, along with their prices, on our site.

How and when your registration with us for Full Membership may be cancelled
In addition to your rights to cancel set out above, your registration with us for Full Membership can be cancelled/ terminated:
•    by us:
•    if you cease to be a Specialist or to meet the requirements for users of this Site at any time;
•    if we have reason to believe that you no longer meet the requirements for users of this Site;
•    if we do not receive payment of any Annual Subscription Fee when it is due or any such payment is subsequently charged- back  or refunded; or
•    if we have reason to believe that you are or have been in breach of any of these Terms or of your contract with us;
•    by you at any time by email to support@myhealthspecialist.com. Where you cancel your registration with us you will not be entitled to a pro-rata refund of any Annual or Monthly Subscription Fee you have previously paid.

What happens when your registration with us for Full Membership is cancelled
Upon cancellation of your registration with us for Full Membership, your Full Membership profile will be removed from the Site and you will no longer have access to or any right to use the Site as a registered specialist.

What we are and are not responsible for

It is your responsibility to ensure that you meet the requirements for a Site Listing at all times. However we may make such checks as we consider appropriate to ensure that you are a UK registered medical practitioner with the specialty shown during the registration process. This may include checking your name and other details against the list of registered medical practitioners held by the GMC (which has been made available to us for that purpose) and you consent to us doing so.  Please note that we are not obliged to carry out any such checks.
We use reasonable endeavours to check that anybody making a recommendation via this Site is a registered medical practitioner at the date of their registration as a user with us.
The inclusion of you or any other Specialist in the Site Listings is not made on the basis of any approval or vetting by us or any other independent body.
We do not offer or provide medical or legal advice or any other advice of a professional or other nature.

What you agree to do and not to do
It is your responsibility to ensure that you meet the requirements for a Site Listing at all times.
You must let us know if you cease to be a Specialist or to meet other requirements to use this Site by sending us a message via the contact us page.
You agree to ensure that any recommendations you make via this Site are made in good faith.
You agree to check the accuracy of all information that you supply for inclusion on this Site at any time and to keep that content up to date and accurate. If any such information becomes inaccurate or out of date you agree to remove it immediately. We are not obliged to check the accuracy of any information which appears on this Site.
You confirm that you either own or are authorised to license us to use any content or information that you provide us with for all purposes relating to the Site or as may be envisaged by these Terms. This includes any content or information you include in your Full Membership profile.
You should not use this Site to provide any comments or make any statements which are or could be defamatory, racist, offensive or inappropriate or which may infringe applicable law.
If any of the details you have provided at the time of your Site Listing Registration change, please ensure you send an email to support@myhealthspecialist.com to ensure your profile information is accurate and up to date.

Our right to take down content and information
We reserve the right in our sole discretion to take down any information or content that you provide to our Site. This includes, but is not limited to, any content or information that you include in your Full Membership profile. We will not have any liability to you in respect of any information or content which we take down from the Site.

Usernames and passwords
Your username is the email address with which you initially registered with on the site. You create your own password.
Your username and password are personal to you. It is your responsibility to keep your username and password confidential. You should not share that username or password with anyone else. You will be responsible for all activity using your username and/or password.
You should exercise particular care when accessing the Site from a public computer or one that can be accessed by anyone else. Please ensure that you always log out and that your password cannot be used or accessed by anyone else from that computer at any time.
If you forget your username or password, please follow the steps on the login page. You agree not to access or to attempt to access this Site using anybody else’s registration details or password or to attempt to find out anyone else’s registration details or password.

When our Site is/is not available
Whilst we use reasonable endeavours to make the Site available, access to the Site may not always be available. We reserve the right to amend the services which we provide from our Site without notice. We will not be responsible or liable if access to our Site is not available at any time.

Exclusions and limitations of liability to Specialists who have registered with us to have Full Membership
Any material displayed on this Site is provided without any guarantees, conditions or warranties as to its accuracy.
We exclude all conditions, warranties and other terms which might otherwise implied by statute, law or otherwise from our agreement with you.
Save as set out below we exclude all liability for all:
•    loss of income or revenue;
•    loss of business;
•    loss of profits or contracts;
•    loss of anticipated savings;
•    loss of data;
•    loss of goodwill;
•    indirect loss or damage;
•    consequential loss or damage.

Additional exclusions and limitations of liability applicable if you are registered with us to have Full Membership on the Site
The provisions of this section apply to you only if you are registered with us to have Full Membership associated with a subscription and for only in respect of any period for which you are registered with us to have Full Membership.
Save as provided above our total aggregate liability to you in respect of all claims, losses and/or damages, whether arising from tort (including negligence), breach of contract arising in any Contract Year shall in no event exceed the amount of the Annual or Monthly Subscription Fee received by us from you in respect of the subscription you have chosen in that Contract Year.
For these purposes a Contract Year is a year starting on:
•    the Annual Start Date; or
•    the Monthly rolling subscription Start Date

Additional exclusions and limitations applicable if you do not have a registration with us for Full Membership on the Site
The provisions of this section apply only to you only if you are not registered with us to have Full Membership and for only in respect of any period for which you are not registered with us to have Full Membership.
Save as set out below we do not accept any responsibility or liability arising out of your use of our agreement with you, this Site or the information available from it or in respect of your Site Listing.
In addition to the exclusions and limitations of liability set out in section headed "Exclusions and Limitations of Liability to Specialists who have a Basic Listing and those who have registered with us to have an Full Membership, we exclude all liability to you for direct loss or damages.

No exclusion for death or personal injury or fraud
Nothing in these Terms affects, limits or excludes our liability for death or personal injury arising from our negligence or our liability for fraud or fraud or misrepresentation or any other liability which cannot be excluded or limited under English law.

Linking/framing to/from this Site
You are entitled to link to this Site but we may at any time at our discretion withdraw our consent to any such linking by you. If we withdraw such consent, you will immediately cease the relevant linking
You are not entitled to frame this Site, unless we give you prior consent in writing. Any such consent may be withdrawn at any time and is subject to any policies or requirements that we may have in place at any time.

Other
If any provision of these Terms is found to be invalid or unenforceable, then the remainder of these Terms shall remain in full force and effect.
You agree that these Terms and any documents referred to in them constitute the entire agreement between you and us regarding myHealthSpecialist and the Site and supersede anything previously agreed between you and us.
If we fail to exercise or enforce any right we have under these Terms, this does not mean that we have waived that right and we may still exercise or enforce that right later on.
Any notice we give you may be given to you at any time at the email address we hold on record for you at any time.  Any notice you give us may be given to us via the contact page.
These terms and conditions are for the benefit of you and us only and do not benefit anyone else.

Jurisdiction and applicable law
The English Courts will have exclusive jurisdiction of any claim or dispute arising from or relating to these Terms or related to between you and us relating to myHealthSpecialist. These Terms and your use and access  our Site are governed by English law.

Contact us                                                                                                               

If you have any concerns or wish to contact us for any other reason, please contact us by email at contact or in writing to myHealthSpecialist Limited, Suite 45, 915 High Road, London, N12 8QJ, United Kingdom.

 
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